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Health Insurance Carrier Network Information

BlueCross BlueShield of Tennessee and Cigna, our health insurance carriers, administer our network options. Both carriers offer expansive networks of doctors and facilities. For additional information about participating hospitals, please carefully review the hospital lists provided below.

You choose from one of three networks:

Check the Network Status of Your Preferred Providers

Each network has providers (doctors and hospitals) across Tennessee and the country. Providers can move in and out of networks. It's important to check the networks carefully for the doctor(s) and hospital(s) you want when making your network selection. Note: if you use providers outside of the network, you will be charged out-of-network rates.

Find out if your providers are in the 2018 networks:

  1. Call carriers' member services:
    1. BlueCross BlueShield of Tennessee — 800.558.6213
    2. Cigna — 800.997.1617
  2. Download a PDF of 2018 participating network hospitals*:
    1. BlueCross BlueShield
    2. Cigna LocalPlus
    3. Cigna Open Access Plus (your premium will be $40 or $80 more each month)
  3. Search for your providers online through the carriers’ websites*:
    1. BlueCross BlueShield of Tennessee (Network S)
    2. Cigna LocalPlus or Open Access Plus
  4. Download a PDF of the provider directory:
    1. BlueCross BlueShield of Tennessee Directory
    2. Cigna LocalPlus Directory
    3. Cigna Open Access Plus (monthly $40/$80 surcharge applies)

      *NOTE: The information in the 2018 PDF printed directories is only 100 percent accurate the day it is sent to print. Providers and facilities in the carriers' networks can change. You can check the 2018 network status of your preferred providers by calling BCBS or Cigna member services.

Covered Services

The carriers' covered services are generally the same whether you choose BlueCross BlueShield or Cigna. For some procedures, different medical criteria may apply based on the carrier you select. For detailed information on covered services, exclusions and how the plans work, view the insurance carriers' member handbooks, available on the Benefits Administration website. If you have questions about medical criteria for a specific service, contact the carriers’ member services.