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Contacts

Use the chart below to find out who to contact or the websites you can visit to get the information you need.

A printer friendly version is available here.

 

For Questions About... Contact

General Benefits Questions and Plan Administration

1.615.741.3590 or 1.800.253.9981
www.tn.gov/finance/ins

Health Insurance

 

BlueCross BlueShield of Tennessee

1.800.558.6213
www.bcbst.com/members/tn_state

Cigna HealthCare

1.800.997.1617
www.cigna.com/sites/stateoftn/

Pharmacy Benefits

 

CVS Caremark

1.877.522.TNRX (8679)
www.caremark.com

Dental Insurance

 

Assurant Employee Benefits
(Prepaid Plan)

1.800.443.2995
www.assurantemployeebenefits.com/STofTN/

Delta Dental
(PDO Plan)

1.615.255.3175 or 1.800.223.3104
www.deltadentaltn.com/statetn/

State-sponsored Flexible Benefits Plan

1.615.741.3131
http://treasury.tn.gov/flex/index.html
Email: flexible.benefits@tn.gov

EAP and Mental Health/Substance Abuse Issues

 

Magellan Health Services

1.855-HERE.4.TN (1.855.437.3486)
www.here4tn.com

Wellness and Nurse Advice Line

 

APS Healthcare

1.888.741.3390
www.partnersforhealthtn.org
Email: Contact us by completing this web form

Life Insurance (State Plan Only)

 

Fort Dearborn
(Basic Term and Special Accident)

1.800.348.4512

UnumGroup
(Optional Term and Universal)

1.866.298.7636
w3.unum.com

Long-Term Care

 

MedAmerica

1.866.615.5824
www.ltc-tn.com